Privacy Policy

Our Privacy Policy has been updated to make it more transparent and easier to read.

Introduction

Punta Gorda Chamber of Commerce respects your privacy and wants to provide you with information about our privacy practices in this Privacy Statement (“Privacy Statement”). This Privacy Statement applies to information collected on the websites located at www.puntagordachamber.com (the “Website”), any mobile applications associated with the Website (the “Mobile Applications”), as well as any services and features available on or through the Website or the Mobile Applications, such as sub-sites, blogs, social networks, you-tube or other online or wireless offerings that post a link to this Privacy Statement, whether accessed via computer, mobile device, or other technology or any associated content, material, or functionality contained on the Website or the Mobile Applications (collectively, the “Services” and, together with the Website and the Mobile Applications, the “System”). Punta Gorda Chamber of Commerce is referred to in this Privacy Statement as “we,” “us,” “our,” or other similar pronouns.

Notice: This Privacy Statement applies only to the Website, Mobile Applications, and such other Punta Gorda Chamber of Commerce websites that have posted this Privacy Statement. Punta Gorda Chamber of Commerce provides certain other services through third-party vendors, and these websites and services are subject to the privacy policies of the third-party vendors. For the avoidance of doubt, the Punta Gorda Chamber of Commerce-branded websites listed below are provided by third-party vendors and are subject to the third-party vendors’ privacy practices and policies, which have been posted to such websites. Punta Gorda Chamber of Commerce hereby disclaims all responsibility and liability for, and makes no representations or warranties with respect to, the privacy and data collection practices of such websites. Any use you make of such websites (or the services offered thereon) are subject to the privacy policies posted on such websites.

Privacy Statement includes, without limitation, the following information:

  • What personal data is collected from you through the website;
  • How such information is used;
  • With whom such information may be shared;
  • What choices are available to you regarding collection, use, and distribution of your information;
  • What security obligations are in place; and
  • How you can correct any inaccuracies in your information.

This Privacy Statement is incorporated into and is a part of the Terms of Use Agreement (the “Terms of Use”).  We encourage you to become familiar with the terms and conditions of both this Privacy Statement and the Terms of Use. By accessing and using the System, or any part thereof, you agree that you have read and understand this Privacy Statement and are agreeing to the terms of this Privacy Statement.

For purposes of applicable data protection laws, Punta Gorda Chamber of Commerce is the controller of the personal data you provide to us.  Our business office address is listed below.

Contact Information

Who We Are: https://puntagordachamber.com

We appreciate your questions and comments about this Privacy Statement, the System, and our privacy practices generally and welcome your e-mail messages to chamber@puntagorda-chamber.com. If you correspond with us through the System or via e-mail, the Collected Information may include the content of, and metadata regarding, any correspondence you may have with us. We may share your messages with those within our organization that are most capable of addressing the issues contained in your message. We will keep a copy of your message until we have had an opportunity to address your concerns.

If you feel that Punta Gorda Chamber of Commerce is not abiding by this Privacy Statement, you should contact us: 941- 639-3720.

We also offer you the option to write to us at:
Punta Gorda Chamber of Commerce
252 W. Marion Avenue
Punta Gorda, FL 33950

Shopping Policies

Refund Policy

Public festivals and events tickets: unless stated otherwise in the product, these are non-refundable and non-transferable.

Luncheons and Chamber member events: please call the office if you purchase but cannot attend, as we frequently have a waiting list of other members wanting to attend. Also, if you are not going to attend, it helps us adjust how much food is ordered. Refunds may or may not be allowed.

Clothing and other items: may be returned if defective or to exchange for a different size. The item CANNOT have been worn or washed! Please call our office for an RMA number (Return Merchandise Authorization) within 30 days of purchase date.  All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

Shipping Policy/Delivery Policy

Festival / Event tickets will be mailed to you on the next business day.  If your address differs from the one provided with your ticket purchase, please call 941-639-3720 with mailing details immediately.

Wine & Jazz Festival tickets purchased between February and December will not be mailed out immediately, but will be sent out in early December, before the next February event. Please keep the confirmation email you receive at the time of the purchase to verify your purchase.

The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. If you require Express or 2-day shipping, please call us at 941-639-3720 for charges.

Shipping and Handling Costs:

All shipping and handling costs are noted in the product description. If none is noted, there are no shipping or handling fees.

Contact us at:

Punta Gorda Chamber of Commerce
311 Marion Ave., Punta Gorda FL 33950

941-639-3720
chamber@puntagorda-chamber.com

During Weekly Business Hours
9 AM – 5 PM, Mon-Fri

 

Information Collection

As described in detail below, Punta Gorda Chamber of Commerce, or third parties designated by Punta Gorda Chamber of Commerce, may collect certain personal data from or about you in connection with your use of, or your submissions to, the System (“User Information”) as well as other data from or about you (together with the User Information, the “Collected Information”) in a variety of ways. Collected Information includes, without limitation, a first and last name; a home, business, or other physical address; geographic location; a business or nonprofit entity name and address; a phone number; an e-mail address; date of birth; as well as additional personally identifiable information about you that we may collect from time to time. We use the Collected Information to provide the Services described below; for marketing purposes; for product and services enhancement; and to more efficiently and effectively respond to user queries.

Online Orders

Punta Gorda Chamber of Commerce requests information from its users to purchase products; such information includes contact information (such as name and shipping address) and financial information (such as credit card number, expiration date, etc.). This information is primarily used by Punta Gorda Chamber of Commerce and third parties designated by Punta Gorda Chamber of Commerce for billing and to fill customer orders, but may be used by Punta Gorda Chamber of Commerce, or third parties designated by Punta Gorda Chamber of Commerce, for other business purposes. Your credit card information is processed through our merchant account, who is GDPR compliant. (Please contact us if you need more detailed information.) For example, if there is a problem processing an order, this information may be used to contact the user.

Business Forms

Punta Gorda Chamber of Commerce requests information from users via online forms for specific business purposes. Information requested may include contact information (e.g., name, mailing address, phone number, and email). Business form information may be used only by Punta Gorda Chamber of Commerce for purposes stated, and for the time frame necessary to address the request.

Information Use

In addition to the uses mentioned or described elsewhere in this Privacy Statement or in the Terms of Use, we, and designated third parties may use the Collected Information to analyze and improve the content, features, Services, Website, and Mobile Applications that we make available on the System, as well to conduct certain targeted marketing activities specific to users. We may send you information that you request from us, promotional materials regarding Punta Gorda Chamber of Commerce’s services, and any other communication for any other legitimate and lawful business purposes. Additionally, we may retain and use certain Collected Information to facilitate and otherwise address certain inquiries, or business transactions and relationship with Punta Gorda Chamber of Commerce, or respond to your questions or requests for information about or from Punta Gorda Chamber of Commerce or trusted business partners. Punta Gorda Chamber of Commerce may also exchange Collected Information with other companies and organizations for fraud protection, credit risk reduction, and collection activities.

Punta Gorda Chamber of Commerce may use various analytics tools and technologies regarding how users interact with the various portions of the System that require storage of web-session data. These tools and technologies are used to assist System users by using cookies and scripts (as described in the “Cookies” section below) to collect and store information—such as how users interact with the System, errors users encounter when using the System, device identifiers, how often users visit certain portions or components of the System, what pages they visit, and what other sites they used prior to using the System. Stored web-session data used by such analytics services or tools are used in accordance with this Privacy Statement.

Additionally, we may post video, photos or other content of individuals who have provided their prior consent. If any individual wishes to remove such videos or other content, they can do so by contacting Punta Gorda Chamber of Commerce directly.

Cookies

By placing a small file known as a “cookie” on your computer (or other device by which you may access the System), Punta Gorda Chamber of Commerce, and the designated third parties’, servers may passively gather information about you, as a user of the System. The System currently employs two types of cookies. The standard cookie collects information about each user stored on the user’s hard drive (the “Standard Cookie”). The second type of cookie, called a “Session Cookie,” also collects information about each user. Session Cookies are used only while the user is actively connected to the System. Once the user closes the web browser (or is otherwise inactive for more than a certain period of time), these Session Cookies are destroyed. Punta Gorda Chamber of Commerce uses both types of cookies on the System. In the future, we may add additional cookies for business purposes.

Punta Gorda Chamber of Commerce uses Standard Cookies for several business purposes. Primarily, when users arrive at the System, a unique cookie is automatically stored on each user’s computer (or other device) by his/her Internet browser, which allows analysis software to differentiate between new and returning users.

While a user is active on the System, Session Cookies are used for a variety of business purposes. For example, these cookies allow users to navigate freely through a website once they have logged into a website. Session Cookies also allow us and our third-party providers to collect other technical and navigational information, such as browser type, time spent on the System (or certain portions thereof), and pages visited.

Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities or cause some features of the System to function improperly or more slowly.

Certain portions of the System use Google Analytics, a web analysis service provided by Google, in order to better understand your use of our Website (or other portions of the System) and how we can improve the Website and the System. Google Analytics collects information such as how often users visit a website, what pages they visit when they do so, and what other websites they used prior to coming to such website. Where users have chosen to enable Google to associate their web and app browsing history with their Google account and to use information from their Google account to personalize ads, Google will temporarily join data from its signed-in users together with Punta Gorda Chamber of Commerce’s Google Analytics data to build audience lists for cross-device remarketing. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit the System, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the System is restricted by the Google Analytics Terms of Use and the Google Privacy Statement. Google utilizes the data collected to track and examine the use of the System, to prepare reports on its activities, and to share such reports with other Google services. To more fully understand how Google may use the data it collects on the System, please review “How Google uses data when you use our partners’ sites or apps” (located at https://policies.google.com/technologies/partner-sites or any successor URL). If you would like additional information regarding the security and privacy practices of Google’s Universal Analytics feature, please review the materials provided by Google.

Re-marketing

Our third-party service providers use pixels that cause cookies, or similar technology, to be stored on your browser when you visit the System. This is necessary for third-party service providers to provide remarketing services. Punta Gorda Chamber of Commerce does not presently utilize any remarketing strategies.

In addition to adjusting the settings on your Internet browser as described above, you can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Log Files

Each view of a page on the System is logged. Information such as the user’s Internet Protocol (“IP”) address, browser type, time of day, and duration of activity on the website is recorded. This information may be used by Punta Gorda Chamber of Commerce, or third parties designated by Punta Gorda Chamber of Commerce, to analyze trends, administer the System, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.

If illegal activity is detected on the System, Punta Gorda Chamber of Commerce, or third parties designated by Punta Gorda Chamber of Commerce, may—but have no obligation to—attempt to connect an IP address to User Information. Except as otherwise required by law or regulation, Punta Gorda Chamber of Commerce has no obligation to monitor the System, or any portion thereof, for any illegal or improper activity.

Links

For your convenience, the System may contain links to other Internet sites not under Punta Gorda Chamber of Commerce’s control. Please be aware that Punta Gorda Chamber of Commerce is not responsible for the privacy practices of such other websites. In addition, should you happen to initiate a transaction on a website that our System links to, even if you reached that site through the System, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked website. You should read that website’s privacy statement or privacy policy to understand how personal data that is collected about you is used and protected by such third party. We encourage our users to be aware of when they leave the System and to read the privacy statement of each website that collects personal data. This Privacy Statement applies solely to information collected on the System.

Surveys and Promotions

From time to time, Punta Gorda Chamber of Commerce requests information from users via surveys. Information requested may include contact information (e.g., name, mailing address) and demographic information (e.g., zip code, age, medical diagnosis). Survey information may be used by Punta Gorda Chamber of Commerce for the purpose of improving products or services offered by Punta Gorda Chamber of Commerce. Participation in Punta Gorda Chamber of Commerce surveys is completely voluntary.

Information Submission Choices

When submitting information, corresponding, making requests for information, and otherwise interacting with Punta Gorda Chamber of Commerce through or in connection with the System, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Note, however, that if you don’t provide certain requested information, we may be unable to provide certain Services to you, you may be unable to take full advantage of the System (or some portion thereof) and its capabilities, or some features of the System may function improperly. Any promotional e-mail we send to you will contain a link that will allow you to opt out of receiving any further correspondence. If you have signed up for our newsletter, you may have the ability to opt out by selecting the appropriate option.

Sharing

In addition to the uses mentioned or described elsewhere in this Privacy Statement or in the Terms of Use, Punta Gorda Chamber of Commerce may share Collected Information in a variety of ways:

  • Punta Gorda Chamber of Commerce may share your User Information with our authorized service providers, to the extent necessary for purposes of communicating with you or fulfilling your requests for product orders.
  • Punta Gorda Chamber of Commerce never sells lists of names and mailing addresses, email addresses or phone numbers to third parties. Punta Gorda Chamber of Commerce may send e-mail messages on behalf of selected third parties (e.g., an allied organization).
  • Punta Gorda Chamber of Commerce may disclose your User Information when we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of our company, our employees, our website users or others; or to enforce our website terms and conditions or other agreements or policies.
  • If Punta Gorda Chamber of Commerce changes its organizational structure, files for bankruptcy, liquidates its assets, merges/combines with another entity, or undergoes a reorganization, your information is, and should be expected to be, one of the transferred assets; you consent to such transfer by using the website.

Intellectual Property

  • This Site or any portion of this Site should not be reproduced, duplicated, copied, sold or otherwise exploited for any commercial purpose that is not expressly permitted by us. We reserve the right to remove, update or amend any part of this Site at any time without giving any notice.
    All contents included on this Site, such as text, graphics, logos, button icons, images web design style and links and its compilation (meaning its collection, arrangement and assembly) is the property of the site owner, Punta Gorda Chamber of Commerce, and is protected by copyright under both United States and international copyright laws, and except for providing you with limited viewing access rights to the material, no other right or license to the Material is granted to you. You may not sell or modify the Material or reproduce, display, publicly perform, distribute, or use the Material in any way for any public or commercial purpose.
  • You must not: Copy, reproduce, alter, modify, create derivative works, or publicly display or host on any ISP, any content from this Site without our express prior written permission.

Legal Basis for Processing Personal Data

Where required by the EU General Data Protection with Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), we will only collect and process personal data about you where we have a legal basis. Examples of legal bases include consent (where you have given consent), contract (where processing is necessary for entering into or the performance of a contract with you), and “legitimate interests”.

Where we process personal data based on consent, we will ask for your consent. You may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal. Where we rely on contract, we will ask that you agree to the processing of personal data that is necessary for entering into or the performance of your contract with us, and we will inform you whether the provision of your personal data is mandatory and of the possible consequences if you do not provide your personal data.

We may process your personal data for the purposes of our legitimate interests, provided that such processing does not outweigh your rights and freedoms.  Where we rely on legitimate interests, you have the right to object.  We process your personal data based on legitimate interests in order to:

  • Process orders for products;
  • Protect you, us, or others from data security threats; and
  • Comply with laws that apply to us.

Retention Period

We retain User Information that we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with the Products or Services you requested or to comply with an applicable legal requirement).

Security

When you submit information via the website, Punta Gorda Chamber of Commerce, or third parties designated by Punta Gorda Chamber of Commerce, takes certain precautions to protect your user information both online and offline. Nevertheless, no security system is impenetrable. We cannot guarantee that information transmitted or supplied by users to the System will be totally secure. You agree to immediately notify us of any breach of the security of the System, this Privacy Statement, or the Terms of Use of which you become aware.

If you have any questions about the current state of security with respect to information collected at the Website or stored offline, you may send an e-mail to chamber@puntagorda-chamber.com

Submissions to the System and Social Media Websites

Any information, communications, or material of any type or nature that you submit to the System—as well as to any of our pages contained on a social media platform or website—by e-mail, posting, messaging, uploading, downloading, or otherwise (each a “Submission”) is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of the System or a social media platform and are therefore not responsible for any Submissions contained on the System or any social media platform or website. Furthermore, by visiting any of our pages that are contained on any social media platform or website, you are representing and warranting to us that you have reviewed the applicable Privacy Statement and terms of use of such website or social media platform and that you will abide by all such provisions contained therein.

Visiting the System from Outside the United States

If you are visiting the System, or any part thereof, please be aware that your information may be transferred to, or stored or processed in, the United States and other countries. Our primary web and database servers are located in the United States; however, some of our third-party providers that provide certain portions of the System or the Services may use servers located in other countries. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using any portion of the System, you understand and consent to the transfer of your information to our facilities in the United States and those facilities of the third parties with whom we share it—as described in this Privacy Statement—that are located in the United States or other countries. For purposes of applicable data protection laws, we will rely on legally-provided mechanisms to lawfully transfer personal data across borders, including consent and performance of a contract.

Choice and Opt-out

Only those individuals who have signed up for our newsletter, purchased products form Punta Gorda Chamber of Commerce or who have clearly expressed an interest in or consent to receiving communications from Punta Gorda Chamber of Commerce will receive e-mail or other communications from Punta Gorda Chamber of Commerce. If you no longer wish to receive our e-mail newsletters or any promotional e-mails, you may opt out of receiving a specific communication from Punta Gorda Chamber of Commerce following the unsubscribe instructions in any e-mail message you receive.

Notification of Changes

If we decide to change our Privacy Statement, we will post changes to our Privacy Statement on Punta Gorda Chamber of Commerce’s homepage so that our users are always informed of what information we collect, how we use it, and under what circumstances, if any, we disclose it. The most recent version of the Privacy Statement is reflected by the version date located at the bottom of this Privacy Statement. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, posting a revised version of this Privacy Statement or other notice on the Website and the Mobile Applications. You should view this Privacy Statement often to stay informed of changes that may affect you, as your continued use of the System signifies your continuing consent to be bound by this Privacy Statement. We expressly reserve the right to make any changes to this Privacy Statement at any time, without prior notice to you. The version of this Privacy Statement posted here on each respective date you visit the System shall be the Privacy Statement applicable to your access and use of the System on that date. Our electronically or otherwise properly stored copies of this Privacy Statement shall be deemed to be the true, complete, valid, authentic, and enforceable copies of the version of this Privacy Statement in force on each respective date you visit the System. This Privacy Statement is not intended to—and does not—create any contractual or other legal right in or on behalf of any party other than Punta Gorda Chamber of Commerce.

Data Protection Authority

If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, the UK’s Information Commissioner’s Office, as noted below:

www.ico.org.uk

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
Phone: 0303 123 1113

Contact us

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office by email at chamber@puntagorda-chamber.com.  In the alternative, you may contact us by either of the following means:

  • By Mail: Punta Gorda Chamber of Commerce, 252 W. Marion Avenue, Punta Gorda, FL 33950
  • By Phone: 941-639-3720

We will respond to all requests, inquiries or concerns within thirty (30) days.

This Privacy Statement was last updated on May 25, 2018.

 
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